(who I hope is real and not fakes promoting this product)
Lets hope im wrong!!
So 19 days later I am still waiting, waiting, and waiting. Also waiting for a reply to my email sent to support@acaislim.com.au about my missing magic pills. The email was sent yesterday, fingers crossed they will respond in a timely matter.
The when my order does arrive, the question on everyones lips? Will it work????
I dont believe a pill will magically make you lose weight, but I do believe pills can increase weight loss if you are eating right (yes say no to the cookie) and exercising (I am sweating just thinking about it)
Okay so I have had my QQ now, will my pills arrive already!!!!!!!
Well I got my product within 1 business week.. Buuut I cannot find consistent feedback..
There are certain people on her seem to post on everyones topics saying how amazing its been for them and makes me wonder the same thing - they must be promoters..
Another thing I noticed is a lot of people are saying unless you have a lot of weight to lose then you wont actually lose much.
So 15 kg's or more and people seem to be saying it worked wonderfully for them (I am in this category so have my fingers crossed).
Where are you based.. Im about 20kg's from melbourne metro - so Im wondering if you are just not in an easy deliverable area or something??
Also another lady said her package was stolen because a month after she ordered them the empty packet was left in her letterbox..
posting about losing weight doesn;t mean advertising the product. this forum is for all of us acai users and those who want to try it. some lost weight, some did not. but in my case, i lost 9 kilos in 1 month. i was hesitant at first thinkng this is just another scam. i received mine after 7 days from ordering it and i live in Perth. i don;t think someone is trying to sell the product because if they do, then they would not allow negative feedbacks.this is for all of us who wants to learn and share experiences.
PS: am not advertising the product. i would just like to share how happy i am that i lost weight.
Got an email back, same story I have read on here about delayed shipping as stock has sold out from the local warehouse and it had to be shipped from the US warehouse.
Lets hope it arrives this week Day 20 and counting
No of course posting about losing weight doesnt mean its advertising. But some of the posts on here look very fake - since Ive been in sales my whole life and although I am not dodgy myself - I have worked with a lot of dodgy people..
And they would allow negativity so that it looks real.
And Cat - I have so far lost about 1.6kg's! So off to a good start! was 1.4 on the first day - and then the second was only 0.2 - so will see how I go over the next week and let you know.
Oh dear I just re ordered some more and was hoping they get here before I run out, dosn't look like they will, my first order came from Saltlake City, not local. Hope your pills arrive soon Cat. My first order arrived after 14 days.
Im in Kalgoorlie... 600km east of Perth... My first order came after about 3 weeks, =( I am half way through my first order now and have ordered my next lot. I have had no loss after 14 days, but have not given up just yet!... Upping my doseage as soon as my second order comes through! =) Fingers crossed it comes sooner rather than later!!! =Z
I have emailed them quite a few times, emailed them 3 days ago and am still waiting on a reply.
The latest they have said is my order must of been lost in the mail, I have requested my order be sent again by express and some compensation for my now 31 day wait.
Lets see what happens, I am very unhappy at the unprofessional way this is being handled.
I sent an email as well....I noticed there was a phone number you could ring. I think I might try and ring them tomorrow. I'm a bit worried that I've been ripped off.
__________________
You will fail sometimes, and that’s okay. The faster you accept this, the faster you can get on with being brilliant.
I'm still waiting for mine 6 weeks later and apparently they have sent out another batch still waiting on don't bother with the phone number they just ask you to leave a message and mo they son ring you back your better of emailing them then they actually reply I've since asked for a refund but they won't give me one I'm begining to get wild I've been patient the past 6 weeks now I've had enough I now do believe this is just another scam!!!
@ belle and tinks: this is taking too long for you. if you call them and leave a message, they will call you back. but i would suggest emailing them. i hope you receive yours soon.
I have been waiting since the beginning of the month for my order. I have sent numerous emails and left numerous voicemail messages and am still waiting for a response. Am starting to think this is a sham and that we have been ripped off. Does anyone know how we can go about recouping our money.
I seem to be having the sqame problem as everyone else. Have ordered my pills over 2 weeks ago now and still haven't received them. Have tried calling but keeps going to a message bank asking to leave your details and they never return your calls. I have also emailed them and not had a response...Is this a scam???
Hi Workinggal and Tebbfordfan! I have ordered my 2nd lot of Acaislim and colon cleanse in the past 2-3weeks and still have not received it also. Bit frustrating hey!
I received an email from them saying that they'd run out of them in Australia so they had to get them from the US. They said I should get them by the end of the week. I hope they've ordered a whole heap from the U.S. so that they don't run out again.
__________________
You will fail sometimes, and that’s okay. The faster you accept this, the faster you can get on with being brilliant.
In my case, I received the products after 1 week... I coudln't remember the exact day but more than 1 week and lesser than 2 weeks. so i wish you guys good luck to all those who haven't received theirs yet. Don't worry, it will come soon.
Okay, I am really worried, I got an email on the 29/09/10 saying they have dispatched a replacement order with tracking, however they did not give me an order number.
Now it has been 40 days wait for my order.
PayPal only allows 45 days to dispute a transaction, I want to believe this new order will arrive, however, if I wait to much longer to log a dispute, I might end up with nothing.
I want to beleive in the company, and they have indeed sent me a new order, but if it doesn't arrive in the next few days, what should I do?
I have requested a track on this package to find out where it is located. Please note that as it was shipped from the USA it does take a little longer for delivery.
Sometimes it can get held in customs for a short time.
I will get back to you next week once I hear back from Australia Post and we can go from there.
Please understand that as it is coming from the USA these delays can happen. Our company policy is to investigate the whereabouts of packages after a certain time frame.
Thank you,
Louise Customer Support Team
I'm going to try not to worry about it to much because I don't think there's much we can do. I also got a phone call from someone at acaislim yesterday saying that it may have been caught up in customs. Meanwhile I thought I'd see if I can get a similar product from a Health Food Store.
Hope this helps
__________________
You will fail sometimes, and that’s okay. The faster you accept this, the faster you can get on with being brilliant.
@cat and belle: i can feel your sentiments. but i would suggest you to wait. that's the least you can do i guess.my friend just ordered a few days ago and i will keep you posted once she receives it. i hope she also receives it in a few days only like I did.
I have requested a track on this package to find out where it is located. Please note that as it was shipped from the USA it does take a little longer for delivery.
Sometimes it can get held in customs for a short time.
I will get back to you next week once I hear back from Australia Post and we can go from there.
Please understand that as it is coming from the USA these delays can happen. Our company policy is to investigate the whereabouts of packages after a certain time frame.
sounds like Louise is a busy girl as she is the one who is emailing me as well, these are all templates I have realised after reading what emails everyone else is getting.
Most companies who deal with customer emails use templates, so getting a templated response doesnt bother me to much.
My concern is how much faith I can put in the emails, if they have sent a replacement order then it makes me happy that they are trying to fix the problem, however if I go pass my 45 day PayPal buyer protection then if I dont get anything, I have lost the money.
However if I file a dispute and get my product then im an ass lol.
What to dooooooo!!!!
-- Edited by Cat on Wednesday 6th of October 2010 06:15:40 PM